ck 444's Privacy Policy
Your personal information is very important to us. In this policy we clearly explain — what information is collected, how it is used, and what your rights are.
Introduction and Scope
ck 444 treats the privacy of personal information of all its members as its highest priority. This Privacy Policy ("Policy") applies to ck 444's website, mobile application, and all services connected to them. This Policy explains what types of information we collect, why we collect it, how we keep it secure, and what rights you have.
By registering with ck 444 or using our services, you acknowledge that you have read this Policy and have accepted its terms. This Policy supplements the Terms and Conditions and must be read together with those terms.
What Information We Collect
ck 444 collects two types of information — information provided directly by you, and technical information collected automatically.
2.1 Information Provided Directly
- Full name and date of birth (for age verification — our services are for users aged 21 and above)
- Mobile number and email address
- Username and password provided at registration (stored in encrypted form)
- Mobile banking account details at the time of deposit and withdrawal (bKash, Nagad, Rocket, Upay)
- Any information provided when contacting the support team
2.2 Automatically Collected Information
- IP address and device information (operating system, browser version)
- Page visit logs and duration
- Cookies and session data (details in Section 7)
- Gameplay and transaction history
- Referral source (how you arrived at the site)
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Verification Data | Account security and age verification | While account is active + 5 years |
| Payment Information | Transaction processing and fraud prevention | 7 years from the date of transaction |
| Gameplay History | Responsible gaming monitoring | 3 years after account closure |
| Technical Logs | Site security and technical improvements | 90 days |
Purpose of Data Use
ck 444 uses collected information only for specific and legitimate purposes. Your information is not used for any purpose other than those listed below.
- Account Management: Completing registration, verifying login, and ensuring account security.
- Transaction Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Withdrawals are generally processed within 10–45 minutes.
- Customer Support: Resolving your issues and handling requests via live chat and email.
- Fraud Prevention: Detecting unauthorised account access and suspicious transactions.
- Responsible Gaming: Monitoring your gaming activity to help you set limits. Necessary steps are taken in accordance with the Responsible Gaming Guidelines.
- Service Improvement: Improving site functionality and user experience.
- Communication: Notifying you of important policy changes, security alerts, or account-related matters.
Data Sharing and Transfer
ck 444 never sells your personal information. However, in certain specific circumstances, information may be shared in a limited way with third parties:
4.1 Service Providers
Payment processors, technology infrastructure providers, and game software providers receive only the limited information they need for their work. These providers are contractually bound to keep information confidential.
4.2 Legal Obligations
Information may be provided in response to a lawful order from a competent authority or as required by law. In such cases, ck 444 will endeavour to notify you to the extent possible.
4.3 Fraud Prevention
ck 444 reserves the right to share information with relevant investigative agencies in cases of suspected multiple accounts, fraud, or money laundering.
Data Security Measures
ck 444 follows industry-standard technical and administrative measures to keep your information secure.
- SSL Encryption: SSL/TLS encryption is active on all connections to the website and app, keeping data transmission secure.
- Password Hashing: Your password is never stored directly — only an encrypted hash is stored.
- Access Controls: Only authorised staff have limited access to the information they need.
- Security Monitoring: Suspicious activity is detected through round-the-clock system monitoring.
- Two-Step Verification: OTP verification during login and withdrawal provides an additional layer of security.
- Data Backup: Information is regularly stored in a secure, encrypted backup system.
While we make every effort to ensure maximum security, it is not possible to guarantee 100% security on the internet. We therefore advise members to use strong passwords and change them regularly.
Your Rights
Every member registered with ck 444 has certain fundamental rights regarding their own information:
6.1 Right to Access
You can contact the support team directly to find out what information of yours is held with us. This request can be made via 24/7 live chat or email.
6.2 Right to Correction
You have the right to request correction if any information in your profile is incorrect. This process can be completed by submitting identity verification documents.
6.3 Right to Deletion
If you request account closure, information that is not subject to legal obligations will be deleted within a reasonable time. Financial transaction records may be retained for a specified period for legal reasons.
6.4 Right to Object to Processing
Contact us at any time to opt out of marketing communications. We will action your request as quickly as possible.
Cookies and Tracking Technologies
The ck 444 website uses cookies and similar technologies to help improve your browsing experience.
7.1 Essential Cookies
These cookies are essential for the core functionality of the site. They are used to maintain login sessions, security verification, and the deposit process. Disabling these cookies will prevent the site from working properly.
7.2 Functional Cookies
These cookies are used to remember your preferences — such as language selection, game history, and personalised settings.
7.3 Analytics Cookies
These cookies are used to analyse visitor usage patterns and improve the quality of the service. Data collected from these cookies is aggregated and not personally identifiable.
You always have the option to accept or reject cookies by changing your browser settings. However, disabling cookies may limit some functionality of the site.
Protection of Minors
All services of ck 444 are for individuals aged 21 and above only. We actively prevent minors from registering, and age is verified at the time of registration.
If we become aware that a person has opened an account under false information as a minor, that account will be immediately suspended and all collected information will be deleted. If a parent or guardian suspects their child is using ck 444, please contact the support team immediately.
Policy Changes
ck 444 reserves the right to update this Privacy Policy as needed. In the event of significant changes, registered members will be notified by email or through the site.
Updated policies take effect from the date of publication. Continued use of the site after any changes will be taken as acceptance of the new terms. The date of the most recent update will always be noted on this page.
To learn more about the terms and conditions of all ck 444 services, visit our About Us page.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the ck 444 support team. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week.
- Live Chat: Instant support from any page on the site
- Email: [email protected]
For answers to common questions, you can check our Frequently Asked Questions — many common questions are already answered there.